About Us


A socially cohesive and empowered community of the Free State.


To meet the human and social needs of the poor and vulnerable communities of the Free State through an inter-sectoral and integrated developmental social service.


People Centred
We put people first in everything we do

We ensure access to information and services to empower the people of the Free State

Integrity and Accountability
We treat people with respect; conduct ourselves in an ethical, responsible and transparent manner

Service Excellence
We serve by delivering quality services, by going beyond the call of duty even under difficult circumstances where there are limited resources

Partnership, Co-operation, Ownership
Fostering partnerships with the recipients and beneficiaries of public services, civil society organisations and the business community – offering integrated service delivery.

Strategic Focus

The main aim of the Department is to deliver an integrated developmental welfare service to the vulnerable, to provide sustainable development programmes which facilitate empowerment of communities, and to render residential care and integrated developmental services to children in need of care, older and frail persons. This is in partnership with the non-government, community-based and faith-based  organizations to which the department award financial assistance.